Atlassian tools like Jira and Confluence are essential for modern businesses looking to improve project management, streamline collaboration, and enhance IT operations. However, managing, optimizing, and securing these platforms requires expertise, ongoing administration, and dedicated resources. Many businesses struggle with inefficient Jira workflows, cluttered Confluence spaces, and misconfigured permissions, leading to wasted time, reduced productivity, and higher operational costs.

Instead of hiring a full-time Atlassian administrator, which can cost anywhere from $80,000 to $120,000 per year, Zarpra’s Managed Jira and Confluence Services provide a cost-effective alternative. Our team of Atlassian experts ensures that your Jira and Confluence instances are fully optimized, secure, and running efficiently, without the high overhead costs.

Let’s explore how Zarpra’s managed services can save your business time and money while maximizing your return on investment (ROI) in Atlassian products.

Save Time with Expert Jira and Confluence Administration

The Challenge:

• Businesses often lack the in-house expertise to effectively configure and optimize Jira and Confluence.
• Admin tasks like user management, permission control, and workflow configuration take up valuable IT resources.
• Teams spend hours troubleshooting issues instead of focusing on core business objectives.

How Zarpra Helps:

End-to-end Jira & Confluence Administration: We handle everything from user management to security configurations, freeing up your IT team’s time. Workflow Optimization, we design custom Jira workflows tailored to your business needs, ensuring efficiency and better task tracking. Quick Issue Resolution, our experts quickly troubleshoot and resolve issues, minimizing downtime and disruptions.

Time Saved: Companies using Zarpra’s managed services eliminate the need for in-house troubleshooting and administrative overhead, saving dozens of monthly IT hours.

Reduce Costs by Avoiding Full-Time Administrator Hiring

The Challenge:

• A dedicated Atlassian administrator costs between $80,000 – $120,000 annually, not including benefits and ongoing training.
• Businesses struggle to justify hiring a full-time administrator for Jira and Confluence.
• Many IT teams lack the bandwidth to manage these tools despite their existing responsibilities.

How Zarpra Helps:

Fraction of the Cost: With Zarpra’s managed services, businesses pay only for what they need, saving up to 75% compared to hiring a full-time employee. Expert Support On-Demand, you can access an array of Jira and Confluence specialists instead of one administrator. Scalability—Our services grow with your business, ensuring cost-effective solutions as your team expands.

Money Saved: Businesses leveraging Zarpra save tens of thousands annually while benefiting from enterprise-grade Jira and Confluence management.

Improve Efficiency with Optimized Jira Workflows

The Challenge:

• Poorly configured Jira workflows result in delays, bottlenecks, and inefficiencies.
• Many teams use default Jira settings, leading to confusion and inconsistent processes.
• Manual task management wastes time that could be spent on higher-value work.

How Zarpra Helps:

Custom Workflow Design, we create efficient, automated workflows that align with your team’s needs. Process Automation, we implement Jira automation to reduce manual steps, auto-assign tasks, and enforce SLA-based escalations. Board & Dashboard Optimization, we configure Kanban, Scrum, and hybrid boards for improved tracking and reporting.

Time Saved: Teams using optimized workflows experience up to 40% faster task completion rates, reducing project delays and improving accountability.

Enhance Collaboration and Documentation with Confluence

The Challenge:

• Many businesses struggle with disorganized Confluence spaces, making it hard to find essential documentation.
• Duplicate content and outdated pages lead to confusion and inefficiencies.
• Employees spend too much time searching for information instead of doing productive work.

How Zarpra Helps:

Confluence Space Organization: We structure confluence spaces efficiently to facilitate easy navigation and document retrieval. Knowledge Base Setup, we create self-service knowledge bases that integrate with Jira Service Management for faster support resolutions. Permissions & Security Optimization, we configure access controls to protect sensitive company data while allowing seamless collaboration.

Time Saved: A well-organized Confluence setup helps employees find the information they need 50% faster, improving team productivity.

Reduce Risks with Security & Compliance Management

The Challenge:

• Improper Jira and Confluence permission settings can lead to data breaches or accidental information leaks.
• Many organizations fail to audit user roles and security settings regularly.
• Compliance requirements (GDPR, SOC 2, HIPAA) demand rigorous data protection.